FAQ

1. How do I return or exchange a product to Old Main Outfitters?

We want to make sure that you always get a perfect fit, so Old Main will gladly exchange any unused product that you purchased from our website for the correct size if you send the product back to us within 45 days and include a note with what needs to be exchanged and the order number if available. Also please include a name and valid shipping address to ensure delivery. If you don’t like the product that you purchased from OldMainOutfitters.com, just send that unused product back to us, and we will give you a refund or credit toward your next purchase. If you need to make an exchange or return, please contact us at info@oldmainoutfitters.com.

2. Can I change my order after it has been placed?

It is possible to change your order as long as it has not yet been shipped. If you would like to change your order, please just contact us as soon as possible at info@oldmainoutfitters.com.

3. When will my order be shipped?

Your order is typically shipped by U.S. Postal Service or Fed Ex. As all products are custom American made orders received will be processed and shipped within 7-10 business days, and you will receive your package thereafter. Please contact us at info@oldmainoutfitters.com if you have any special requests. We're always open to try to accommodate.

4. How much will it cost to ship my order?

Standard shipping costs are set by U.S. Postal Services and will be calculated at checkout. Expedited delivery costs can be selected and will also be calculated at checkout.  All regularly priced polo shirt orders receive FREE SHIPPING!

5. Can you ship my order to an address outside the U.S?

Yes. Just contact us at info@oldmainoutfitters.com to get information about our international shipping rates.

6. How should I wash and dry my Old Main Outfitters polo shirt?

We recommend you machine wash on cold with like colors. Do not use bleach. Do not use softeners. Tumble dry on low to avoid shrinkage. Cool iron if necessary. Do not dry clean.

9. How will my information be used?

Please view our Privacy Policy.